FAQs

At Gal Gadget, we want to ensure you have all the information you need for a smooth shopping experience.

Below are answers to some of our most frequently asked questions. If you don’t find what you’re looking for, feel free to reach out to our support team.

Ordering & Payment

Q: What payment methods do you accept?
A: We accept PayPal, Visa, MasterCard, American Express, Discover,

Q: Can I modify or cancel my order after it has been placed?
A: Orders can be modified or canceled within 24 hours of placement. Please contact us as soon as possible at proagencypress@gmai.com with your order details.

Shipping & Delivery

Q: How long will it take to receive my order?
A: Shipping times vary depending on your location:

• Domestic Shipping: 3-7 business days.
• International Shipping: 10-20 business days.

You’ll receive a confirmation email with tracking details once your order has been shipped.

Q: Do you offer international shipping?
A: Yes, we ship internationally! Please note that delivery times may vary depending on your location, and customs fees may apply.

Returns & Refunds

Q: What is your return policy?
A: We accept returns within 30 days of purchase. The product must be unused, in its original packaging, and in the same condition as when you received it. Please visit our Refund Policy page for more details.

Q: How long does it take to receive a refund?
A: Once your return is received and inspected, refunds are typically processed within 7-10 business days back to your original payment method.

Product Information

Q: Are your products safe for sensitive skin?
A: Yes, many of our products are designed with sensitive skin in mind. Please check the product description for specific details or contact us if you have any concerns.

Q: How do I know which product is right for me?
A: Each product page includes detailed descriptions and specifications. If you need personalized recommendations, feel free to reach out to our customer service team at .

5. Account & Newsletter

Q: Do I need to create an account to place an order?
A: No, you can place an order as a guest. However, creating an account allows you to track your order history, save your favorite items, and enjoy a faster checkout process.

Q: How do I subscribe to your newsletter?
A: Simply enter your email at the bottom of any page on our website, and you’ll be subscribed to receive the latest news, promotions, and product updates from Gal Gadget.

Contact Us

Q: How can I reach your customer service team?
A: You can contact us via email at proagencypress@gmail.com by phone and whatsApp at 01877091806, or through our Contact Us page. We aim to respond within 24-48 hours.